1. Introduction

The Folk values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, book a stay with us, or interact with our services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide a personalized experience and improve our services. The information collected includes:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Booking and Transaction Information: Booking details, preferences, and payment methods.
• Usage Data: IP address, browser type, interactions with our website.
• Special Requests: Room preferences, special occasions, etc.

3. How We Use Your Information

The information we collect is used to:

• Process and Manage Your Bookings: Confirm reservations, provide services, and communicate with you.
• Enhance Your Experience: Improve offerings and personalize recommendations.
• Customer Support and Communication: Address inquiries, assist modifications, share updates.
• Compliance and Legal Obligations: Meet regulations and ensure safety.

4. Data Security

The Folk implements robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take every precaution, no method of electronic transmission or storage is 100% secure.

5. Sharing of Information

We do not sell your personal information. We may share your data with trusted service providers for purposes like payment processing, website operations, and customer support — under strict confidentiality agreements.

6. Cookies and Tracking Technologies

We use cookies and tracking tools to improve user experience and website performance. You can manage cookie preferences in your browser, though some features may be affected.

7. Changes to Privacy Policy

We may update this policy periodically. Please review it regularly to stay informed. By using our services after changes, you agree to the updated terms.

8. Contact Information

For questions regarding this Privacy Policy, contact us through our website. We’re committed to addressing your concerns transparently.